Navigate 2.1.3 Commercial versus Open Virtual Classrooms

Most individuals would naturally gravitate toward open source software due to their little to no associated costs.  But when compared to their commercial counterparts, open source tools often fall short, especially for larger virtual schools or businesses.

So this begs to question, what are the strengths and weaknesses of open source versus commercial software?  When would an open source application take precedence over a commercial product?

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For synchronous learning in particular, there is a time and a place for both open and commercial tools.  For example, if the synchronous meeting is a mandatory element of the online course in which a large group of students meet with the instructor each week, then a commercial tool is a must. 

In this scenario, commercial software will provide a more mature and extensive platform with better functionality.  Designed by professionals and usually supported by an IT department, commercial software offers many advantages for organizations.  On the flip side, commercial software does not allow for customization and will require a large amount of drive space.

In comparison, an open source tool would be more appropriate for a small group of students who wish to meet and collaborate on a project.  In this case, the biggest advantage for open source is obviously their low cost and accessibility.  However, open source product updates are not always guaranteed and with limited tech support, their functionality can be spotty at best.

In all, commercial and open source software both have their place within the virtual classroom and both present their own set of pros and cons.  Similar to synchronous and asynchronous experiences, open source and commercial software should be blended in order to meet the demands of the course.